Terms and Conditions


Local Delivery: We delivery locally, within approximately 10 miles of Maidenhead.

Standard Delivery: We will try to make delivery within 2 working days for receipt of your order, if your order is placed before 3pm (Mon – Thurs). Standard delivery does not include deliveries on the weekend.

Special Delivery: We will try to make delivery within a working day of receipt of your order, if your order is placed before 3pm (Mon – Fri). Saturday deliveries are included.

We currently only deliver to the UK Mainland. We can provide next day delivery to most UK addresses including England, Wales, and Scotland (exceptScottish Highlands & Islands)

Please specify a preferred delivery date which we will try to honour where possible, however this may not always be possible and we will contact you to confirm delivery dates if we can’t deliver on the date you’ve requested.

The earliest delivery date for orders placed on a Sunday will be the following Tuesday.


All orders are subject to availability of flowers at the time of purchase.

We reserve the right to substitute flowers for other flowers of equal or greater value.

Every attempt will be made to deliver your order as shown.

Unless otherwise stated, bouquets exclude vases and containers.

All orders will be left at the delivery address.

In the event that the recipient is not available the order will be left with a neighbour or in a safe place.

Bouquets may be delivered in bud to ensure longer life.

We reserve the right to refuse to supply any individual or company.

Gift Vouchers

All vouchers must include the recipient’s email address, the order number and order date otherwise it will be deemed invalid.

No refund or change will be given for gift vouchers with a value exceeding the order total.

Gift Vouchers are non-transferable and can only be used once.

Gift Vouchers are valid for up to 90 days from the date of issue.

Gift Vouchers may not be used to purchase other gift vouchers.